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Customer Survey

Compare charter rates and bus charter companies

Know the facts before you choose your charter.

When you plan on chartering a motor coach or mini bus, you have to consider the needs and comfort of some very special people: your children, grandparents, family members, business associates and friends.

Although price is important, it should not be the only factor you consider when making your choice. It’s important to do some serious comparison shopping. Ask questions from several charter companies, weigh all the facts – and base your decision on what you believe would best suit you and your group.

Not all bus charter companies have the same standards. At Ambassatours Gray Line, we strive to exceed governments mandated guidelines for maintenance, safety and training.

Some points to ponder:

While the price of your charter quote is one consideration in deciding which company to book with, there are other factors to consider:

  • Their safety and maintenance record
  • Age of their fleet
  • How many vehicles are in their fleet
  • How many years have they been in business
  • Do they put snow tires on their vehicles in the winter months
  • Do they have a 24-hour emergency number you can call
  • Do they offer travel insurance
  • Do they have the proper authorities in place to travel across Canadian borders and into the United States
  • Do they have a satisfaction guarantee
  • Do they have an on-line financial and environmental calculator, so you can get a rough comparison of the cost for your group to take automobiles rather than a bus to your next event
  • Does that calculator also tell you how much you are helping future generations by reducing CO2 emissions
  • Do they have a variety of vehicle sizes in their fleet to accommodate 9 passengers, 14, 25, 28, 47, 55 or even a double-decker that can take 70 people?

Once you have all the answers to your questions, you’ll be in a better position to make an informed decision on which company offers the most for your group. When you have a quote, divide it by the number of seats on the bus, or number of passengers travelling, to get a per person cost. Slightly higher price quotes often only translate into $1.00 or $2.00 per person extra per day to travel with a company that goes above and beyond the average to ensure your safety and comfort.


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