Customer Reviews and Testimonials

I have had a lot of experience in the motorcoach industry as a past tour guide and I have to say, Irwin, you are one of the few best drivers I've ever come across. With a perfect balance of excellent driving, an easy personality and being just a down right good person, you made the trip so enjoyable and safe.
Thank you."

- Jenny Hasselman
Downeast Entertainment

I was the team Slovakia team host during the recent world hockey event.
Let me compliment our bus driver Ed who did a fantastic job busing us from place to place. He had certainly made team Slovakia's stay in Halifax so much more memorable. On many occasions he showcased true Nova Scotia hospitality and charm.
Highlight of team Slovakia's stay was a trip to Peggy's Cove which he made a lot of fun and very educational. Many team members, including team GM Peter Bondra, were impressed with his knowledge and friendly outgoing attitude and witty commentary.
Ed, you have made my job a lot easier knowing that you would always be on time to pick the team up and look after them.
Many thanks."

- Richard Ujvary
Mortgage Specialist, RBC Royal Bank

I just wanted to take the time to express how appreciative we were for all of your hard work to make our Bus trip to Fredericton for the National Wrestling Championships such a comfortable and great success! I especially wanted to personally acknowledge how impressed we were with David (our driver). As a coach, I have chartered buses, travelled on airlines, drove personal vehicles, etc for many years, This was the first time we used Ambassatours. In all my years of organizing these types of trips with big groups, I can honestly say that our experience with David as our lead, was one of my best experiences ever!

David was one of the most accomidating and freindly drivers that we ever had. He kept everyone safe and I know went over and above on his duties to ensure that we were comfortable. It was a very active weekend in Fredericton and Dave made things run very smooth with our timelines.

We look forward to working with your company in the future!! Ambassatours is now Number 1 on our list!!"

- Corey Robinson

I just wanted to send you a quick note to tell you my clients Pulling and King are home from their Maritime trip and to say they are excited is an understatement. In their words, your tour was 110%! They loved everything, the itinerary, the food, the hotel, and their tour guide Donna. They are just "over the moon" thrilled with their Ambassatour experience and we can hardly wait to offer your tours to our clients in the future. It is so wonderful to know that our experience did not end after the great service I got from you Chris but carried right through to our valued client!
Cheers and thanks to you all!"

- Norma Schick
Travel Consultant,
Advantage Mountain City Travel
Kimberly, BC

My name is Scott Mahar, whose son Ryan plays for the Moncton Atom AA Blackhawks that used your company's services on the weekend of March 14-16 2008 going to Bangor, Maine.

The reason for this email is to applaud your company for having Irwin Fraser as one of your employees. This was my first team bus trip since I was 16 years old and it brought back many great memories. Irwin is an outstanding gentleman who took the time and energy to make our trip to Bangor Maine a very memorable one for my family and everyone else on the team. He took the time to learn everyone’s name on the trip, which was only for 3 days, and to have the patience with our children who are mainly 10 years old takes a special person.

As you can well imagine having 48 passengers on the bus and half of them are excited kids, he was always pleasant and very accommodating to our every need. If I were a business owner, there is not a doubt in my mind that I would be honored to have Irwin as an employee. In saying this I’d like if you would pass this message on to Irwin that we think he’s a very special person who will always have a place on the 2007-8 Moncton Atom AA Blackhawks.

Tim, I’d also like to say that whenever we need the services or are asked for a recommendation of a bus company the name Ambassatours will be the one I’ll be telling people to hire.
Thank you for you time."

- Scott Mahar
Keltic Transportation Inc.

In my line of work I know that positive evaluations, lack of negative comments, etc. aren't enough to please management. But spontaneous, unsolicited praise from the customer may actually get noticed. I can only speak for myself but I think everyone on our tour had a wonderful time--I know that I did. So when merit raises are up for consideration, I would say that Paul Hinds and Robin Calder do a five star job for you guys! The glow of a good holiday helped carry me through the mess I had getting home. But I got out of Halifax to Toronto and then to Cleveland and was only late by 3 hours! So once again, thank you for a wonderful tour and holiday; I've never had a complaint about Gray Line."

- Jackie Gresser

Ma Cher,

I will inform my travel agent, Mrs Wallace again, of the tremendous service that the staff of Ambassatours has offered me in this personal oversight. At home, I have become accustomed to being greeted with a blank look and a shrug when I come back to a business to return to some previously discussed matter. That condition exists here in the West because it is often the second day or the second hour that the person has been on the job. Often, the supervisor has only twice as much experience.

I have been conditioned to believing that my camera would have been lost, forever. What a pleasant surprise to find a group of four employees who could act above and beyond the call of duty to make an old guy's experience most memorable. This is a story that I will tell while sitting around the campfire, for many years. There will be skepticism, but I will swear to the truth of its origins.

I plan to sew the bit of tartan you sent me onto my camera case as a caution. In the future, I may not receive such generous consideration under similar circumstances. Again, several thanks. Oh, the fourth person is the nice lady to whom I spoke when I was directed to phone your office. It was a call to the reservations number on a Saturday morning, a couple of weeks ago."

- P J Clooney

Hi Ivy... we are lately returned from our Newfoundland vacation and wanted to provide some feedback on the section of our holiday that we sourced via Maxxim Vacations. This was the Ambassatours Viking Trail Tour - we joined the tour in Corner Brook on July 20th and left it 6 days later at Deer Lake on July 25th.

We had a wonderful time and the arrangements worked perfectly - thanks very much for arranging it! We had a marvelous time and very much enjoyed seeing the sights on the Great Northern Peninsula and in Labrador. I also want to specifically commend Ambassatours for their professionalism in arranging and conducting the tour. In particular, the Tour Director Paul Emmons and Bus Driver Nina did a lot to make the experience memorable. They were thoroughly competent, professional in approach and comportment and managed expectations perfectly.

The only negative aspect was my experience with the Great Viking Feast in St Anthony. I would not recommend this to anyone: the locale was not very clean, air was rank with cooking smells, the seating was claustrophobic, and the theatre part was antagonistic. I walked out of the event because I simply could not stand being shouted at and hectored by the players. It was not fun.

We will certainly recommend Maxxim Vacations and Ambassatours to anyone thinking about a vacation in Newfoundland. I look forward to contacting you for help in arranging our 2009 Vacation!

Thanks again for your work on our behalf."

- William Pullen
Managing Principal,
Gordon Pullen Consulting Inc.

We just came back from a trip with ambassatours and it was wonderful. We booked through Marlin Travel in Brandon Mb. This was close to us as we live in North Dakota USA. First of all we were so lucky to have a Tour Director like Lisa, and also a driver like Bob. We were in Labrador and Newfoundland where driving conditions are not the easiest and Bob did an excellent job. As for Lisa she was outstanding. She loves her job and it showed. She was so good to us and her knowledge of the area was superb. She knew all of our names the second day out and with no name tags. We just wanted to say thank you and let you know the outstanding job Lisa and Bob did."

- Bill & Molly Hutton
Towner, ND